If I could give zero stars I would! It is a little better than the free Pawn Software you can get. I suggest Pawn Master. A little more cost a lot less stress.
Steve is absolutely correct. We converted two stores to Pawn Wizard. Here it is obvious. Look closely at their website. If you read deep enough, you will see that you have to buy "e-tickets". They are not very forthcoming with this information during sales. When they get your money, you don't count unless you buy their "premium tech support". Our police pawn detail almost made us change companies. The home office is in Florida but they have hidden getting in touch with them. We paid for the Pawn Wizard Deluxe Premium support and after six months they came out with Pawn Wizard Pro and told me "We do not support Pawn Wizard Deluxe any longer". Of course, this was after we paid for 1 year of premium. Our calculations are not figured in a lot of cases and we were told by Allison at Pawn Wizard to "write a note". Yes, it's a lot less expensive than other programs but if I had to do it over, I would get PawnDex. They don't even ask their customers what they would do to make the software better. I mentioned this and they said, we already have this list. Every employee at both stores agree that the software is awful. I can't believe that there isn't more info on the net about WIzard Software Development.
Avoid the wizard software development. Liars and crooks! All is well until they have your money. They did not understand the laws in my state. Our business was crippled for a time because of Pawn Wizard Deluxe. When the problems started, they would not answer the phone. They refused to honor their published 100% satisfaction guarantee. We have located couple of other users of this software who are just as unhappy as we are.
